Data concerns?
Rest assured.
Just a friendly heads-up on how we handle your info.
Privacy policy
The Wordshift Privacy Policy is designed to help you understand how we gather and use the personal information you provide to us. It assists you in making informed decisions while using our site and our products and services. In this context, “us,” “our,” and “we” specifically refer to Wordshift.
What information is collected?
When you visit our website, you might provide two kinds of information: personal information that you choose to reveal and is collected individually, and general information about how you and others use our site, gathered collectively.
personal information provided by you
- registration information When you buy services, sign up for support, or opt-in for email newsletters, you’ll be asked to provide details about yourself, your business or company and your practices.
- email information If you engage with us via email, we’ll keep the content of your email messages, your email address and our responses for future reference.
- website usage information Like most websites, our site uses standard technology such as “cookies” and web server logs. This technology helps us collect data about how our site is used. This might include information like the date and time of your visits, which pages you viewed, how long you spent on our site, and the sites you visited right before and after ours.
How we use your information
We mainly use your personal information to provide customer service, offer other products and services to both our current and future customers and to run our business. We might also use this information to keep you informed about important updates to our website, new services, and special offers that we think you’ll find valuable. If you’d rather not receive these notifications, you can opt out by clicking the unsubscribe link in any promotional email from us.
Cookies and their usage
Cookies are small text files used by websites to recognise your device and store certain information. While we can’t control cookies from third-party partners like advertisers, we use our own cookies to distinguish you from other users and enhance your browsing experience. This might include minimising repetitive ads or excessive logins for security.
Together with web server logs, cookies help us understand visitor numbers and popular site areas so we can improve our website continuously. Importantly, these cookies don’t collect your personal details, nor do we generally store such information in them. By continuing to use our site, you agree to our use of cookies.
Sharing information with external parties
The data we gather is primarily used to improve website content and the overall quality of our service. We do not share or sell this information to other organisations for commercial purposes.
However, there are certain situations where your information might be shared:
• We collaborate with third-party services for various aspects of our business, such as email communication and payment processing. During these operations, these third parties may access your personal information to perform their services.
• In the process of growing our business, if we engage in buying or selling assets or business offerings, customer, email, and visitor information usually forms part of the assets transferred in such transactions.
• Your information may also be part of transfers during corporate restructuring, such as divestitures, mergers, or dissolutions.
• Additionally, we might need to share information to investigate, prevent, or act on illegal activities, suspected fraud, potential threats to personal safety, breaches of our Terms of Service, or as required by law.
Updates on new services and changes
Occasionally, we might use the information we’ve collected to inform you about significant updates to our website, the introduction of new services, or exclusive offers that could be of interest to you. As our customer, you always have the option to let us know if you prefer not to receive these offers. You can do this by clicking on the unsubscribe link provided in every promotional email we send.
Securing information transmissions
Please be aware that email is not considered a secure method for transmitting information. Therefore, we advise against sending private details to us via email. However, certain information entered on our website is protected through Secure Sockets Layer (SSL) with 128-bit encryption. You can identify these secure pages by their URLs, which begin with HTTPS rather than the standard HTTP.
Disclosure of personal information
There are circumstances where we might need to disclose your personal information, especially if it’s mandated by law or a subpoena. Such disclosures are typically necessary to: (a) adhere to legal requirements or respond to legal processes directed at us; (b) safeguard and defend our rights, property, or our website, as well as the rights of users; (c) take action in situations that are critical to ensuring the safety of our website users, our team, or others.
External websites linked to our site
We do not take responsibility for the practices or content of websites linked to or from our site. These links are often provided just as references to potentially useful information for our site users. It’s important to note that once you follow a link to another website, our Privacy Policy no longer applies. Your interactions on any external site, including those linked from our site, fall under the respective site’s own policies and rules. We encourage you to familiarise yourself with those policies before engaging further.
GDPR control
For residents of the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants specific rights concerning your personal data. As a GDPR controller, we collect, use, and store your information to provide you with our services and relevant information.
Our processing of your data is based on:
- Contractual necessities, such as sending you course materials.
- Your consent, specifically for purposes like email newsletters and mobile alerts.
- Legitimate interests like improving our services through analytics, unless your rights override these interests.
Your GDPR rights If you’re an EEA resident, your rights under GDPR include:
• Being informed about data use.
• Accessing your data.
• Correcting your data.
• Objecting to or restricting data processing.
• Erasing your data or being ‘forgotten’.
• Data portability.
• Opting out of automated decision-making.
To access, modify, or delete your personal data, or to exercise any other rights, please get in touch with us.
Withdrawing your consent
You have the option to withdraw your consent for us to collect or process your personal information. This can be done by getting in touch with us, or by opting out of email newsletters via the instructions in those emails, or by clicking the unsubscribe link. If you decide to withdraw your consent for the use of your personal data, it might affect your access to our services. However, in certain cases where legal justifications exist, we may continue to process your information after you have withdrawn consent. This could be necessary for compliance with legal obligations or to maintain the security of our services.
Commitment to compliance
We treat all personal information on our platform with confidentiality. Such information is securely stored and only accessible to authorised staff. Our data collection is strictly limited to what is necessary for the processing purposes and is retained only as long as needed for these purposes. We use robust technical, security, and organisational measures to safeguard personal information from unauthorised or illegal processing, as well as from accidental loss, destruction, damage, theft, or disclosure. Measures like encryption and pseudonymisation of personal data are in place, along with comprehensive cybersecurity protections.
Your acknowledgment
When you share your personal information with us, you acknowledge and consent to its potential disclosure to third-party entities outside the European Union. Rest assured, we ensure that these third parties adhere to GDPR compliance standards.
Your consent
By using this site, you agree to our collection and use of your personal information as detailed in this Privacy Policy. If there are any changes to our privacy policies and procedures, we will update these on our site. This is to keep you informed about the information we collect, how we use it, and in what situations we may disclose it.